Caitlin Potts | ‘Limitless Self’
www.caitlinpotts.com.au
info@caitlinpotts.com.au
Effective Date: 16/03/2025

Welcome to Limitless Self, a 12-week private coaching program facilitated by Caitlin Potts. By enrolling in this program, you agree to comply with and be bound by the following Terms and Conditions. Please read these carefully before committing to the program.

1. Service Description
Limitless Self is a high-touch, transformational coaching program that integrates life coaching, neuroscience, nervous system regulation, NLP (Neuro-Linguistic Programming), EFT (Emotional Freedom Techniques), and Timeline Therapy®. The program is designed to facilitate deep personal evolution and identity shifts. It is important to note that coaching is not a substitute for psychological counselling, therapy, or medical treatment. If you have concerns about your mental health, you should seek appropriate professional support from a licensed mental health professional.

2. Non-Refundable Policy
The full program investment is $2,500 AUD for the 12-week container, or $2,640 if on a payment plan.
Payment must be made in full before the program start date unless a payment plan has been agreed upon.
If you are on a payment plan, you are committed to paying the entire amount in exchange for services.
All payments are non-refundable. Once you commit to Limitless Self, you are expected to complete the program, as transformation requires full participation and commitment.
By purchasing a session or package, you acknowledge and accept this condition.

3. Cancellations and Rescheduling
Communication is paramount - if you need to cancel or reschedule your appointment, you must inform us at least 48 hours in advance via email (info@caitlinpotts.com.au) or contacting Caitlin on Telegram.
Cancellations or rescheduling requests made less than 48 hours before the scheduled session will result in the full session fee being charged. Much goes on behind the scenes to prepare for your live call, preparation, research, arranging or paying for babysitters, and Caitlin's time much be respected as your own is.
Caitlin Potts reserves the right to reschedule sessions due to unforeseen circumstances, with reasonable notice provided.

4. Confidentiality
Your privacy is of utmost importance to us. All information shared during coaching sessions will be kept confidential, except in circumstances where disclosure is required by law (e.g., risk of harm to self or others).

5. Coaching Sessions
Limitless Self includes 1:1 coaching calls, Telegram support, and custom tools tailored to your personal transformation.
You are responsible for implementing the strategies, techniques, and tools provided. Caitlin Potts provides guidance, but your transformation depends on your actions and willingness to do the work.
There are no guaranteed outcomes. Every individual’s results will vary based on their personal engagement, commitment, and follow-through.

6. Professional Boundaries
Respectful communication is required at all times. Any inappropriate, aggressive, or disrespectful behaviour may result in immediate termination from the program with no refund.
Coaching communication will take place via scheduled calls and Telegram support during agreed-upon times. Unscheduled, excessive messaging outside of designated support hours will not be accommodated.
Clients must show up to sessions on time. If you are beyond 10 minutes late to the call without communication, your call will be cancelled. Repeated lateness or missed calls without prior notice may result in forfeiting sessions.

7. Health & Safety Disclaimer
Coaching sessions may involve NLP, EFT, and Timeline Therapy® techniques, which are designed for deep subconscious reprogramming and emotional release. These techniques should not be used as a substitute for professional mental health treatment.
If you are currently under psychological care, taking medication for mental health conditions, or experiencing extreme distress, you must disclose this before enrolling so we can assess whether this program is suitable for you.
You acknowledge that any emotional processing or breakthroughs experienced during this program are your responsibility and agree to seek external professional support if needed.

8. Limitation of Liability
Caitlin Potts is not responsible for any decisions made by clients as a result of coaching sessions.
Clients understand that Limitless Self is an educational and coaching-based program, and Caitlin Potts is not liable for any direct or indirect damages resulting from participation.

9. Intellectual Property
All content, materials, techniques, and resources provided within Limitless Self are the intellectual property of Caitlin Potts and may not be reproduced, distributed, or shared without written consent.
Clients may use the materials for personal use only. Any commercial or educational use outside the coaching container is strictly prohibited.

10. Compliance with Australian Law
These Terms and Conditions are governed by and construed in accordance with the laws of New South Wales, Australia. Any disputes shall be subject to the exclusive jurisdiction of the courts in New South Wales.

11. Changes to Terms and Conditions
Caitlin Potts reserves the right to update or modify these Terms and Conditions at any time without prior notice. Your continued use of the services after any changes indicates your acceptance of the new terms.

12. Contact Information
For any questions or concerns regarding these Terms and Conditions, please contact us at info@caitlinpotts.com.au or through our website www.caitlinpotts.com.au.

13. Agreement to Terms
By enrolling in Limitless Self, you acknowledge that you have read, understood, and agreed to these Terms and Conditions.